PRIVACY
Privacy Policy
How we collect, use and protect your personal information.
Information we collect
When you book or enquire via LINE, WhatsApp, Telegram or WeChat, we collect only the information you choose to provide — a name to call you by, your contact details, your planned visit time and any room preferences. We never ask for more personal information than the booking requires.
How we use it
The information you share is used solely to arrange and confirm your booking, provide the shuttle and guest services, and answer your enquiries. It is never used for any other purpose.
Protection and confidentiality
Every guest’s privacy matters to us. We protect personal information with reasonable safeguards, and only the staff arranging your visit ever handle it.
Sharing with third parties
We do not sell, rent or disclose your personal information to third parties, except with your consent or where required by law.
Retention and deletion
We keep information only as long as needed to complete your booking and for reasonable operations. To have your chat history deleted, simply ask at any time through the channel you used to book.
Age requirement
This website and the services at the venue are available to adults aged 18 and over only.
This policy may be updated without notice. If you have any questions, feel free to ask through any of our booking channels.
