FAQ
Frequently Asked Questions
The questions we hear most before a booking. If yours isn't here, just message us on WhatsApp or Telegram — English is no problem.
What are the opening hours?
Empire Sauna is open 24 hours. Therapists are on duty daily from 14:00 to 06:00 — visit within that window for the full experience.
Is English OK?
Yes — booking via WhatsApp or Telegram works in English, and English-speaking guests are common. Ask us anything before you visit.
How much does it cost?
Public prices run MOP 1,199 – 6,088 (minimum spend MOP 1,199), plus 5% tourism tax and 5% service charge. There are 8 add-on mini services (~20 min each); book through this site and pick 2 add-ons free (site bookings only). Prices follow the venue's current menu and may vary by package, duration and time of day. Ask our team for the latest quote when you book.
Can I stay overnight?
Yes — paid overnight stay with private rest rooms, plus a free lounge rest area. Let us know when you book.
Where is it? How do I get there?
On the Macau Peninsula, at Rua de Xangai n.º 154 e 162 (澳門上海街154號及162號). We can also arrange a free private shuttle from your hotel, the ferry terminal or the airport.
What payment methods are accepted?
Cash (MOP/HKD), credit card, WeChat Pay and Alipay.
How do I book?
Message us on WhatsApp, Telegram or LINE — one message is enough. Our team arranges the room, therapist and time for you. Bookings through this site include a free private shuttle.
What is a Macau sauna? Is it OK for first-timers?
A Macau sauna (spa club) combines sauna, bath pools, rest areas and massage in one venue. First-timers should book ahead; on arrival a butler walks you through bathing, room and therapist selection. See our Macau Sauna Guide for the full flow.
How many services can I have in one visit?
It depends on your package and timing. Bookings made through this site include 2 free add-on mini services (site bookings only). Confirm the details with us when you book.
Can I come late at night or early morning?
Yes — we're open 24 hours. Late-night arrivals, post-casino visits and pre-flight naps are all welcome.
New to Macau saunas? Read the Macau Sauna Guide for the full flow, or see the Prices page for the details.
Still have a question?
Our team answers in English — no question is too small.
